Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help make sure that only you and Bindertek ever see it. Some web browsers and some firewalls will not permit a secure connection. If your web browser will not permit a secure connection, our site will not accept your credit card information and instead will require you to provide that information by telephone.
Your browser should display a “lock” or a “key” icon in the lower left-hand corner of your screen when a secure connection is made. Alternatively, you can check by looking at the URL bar on top of your browser. This line will typically show the first characters as “https” when a secure connection has been established. The more commonly used version, “http”, indicates a connection that is not secure.
When you visit the Bindertek Store, what information do we gather about you?
The information available to us falls roughly into two categories, information provided explicitly by you and information provided by your computer or internet browser. Our use of this information is described below.
Information provided by you, the visitor:
Generally this involves filling out forms so you can request a catalog or order a Bindertek product. We need your:
- Name, address, telephone number and email address
- Credit card number (if you place an order)
If you do request a catalog or order from Bindertek you will be put in our database of customers. We do sometimes share names with other companies whose products and services might interest you. If you would not like your name shared with other companies, please call 1-800-456-3453 and one of our Customer Service Representatives will help you. You may also contact us via email at firstname.lastname@example.org (please include your name and mailing address in the message).
Information provided by your computer or internet browser:
Your internet address (IP address) is used to help identify you and to help us know how information should be routed back to your computer. A Cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. We utilize cookies to track business at our store and process the items in your shopping cart. In all cases, information provided by your browser or computer is used to maintain session contacts with you, and is not used for any other purpose, nor is it shared with others.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Interacting via e-mail with Bindertek:
We read every message that comes to us. We try to respond within 24 hours of its receipt. We do save messages we think might be needed if the customer were to contact us again. We DO NOT sell or give out email addresses to companies. If you should have any questions, please feel free to contact us either by phone or by email, and we will make sure your question or comment gets to the right person.
Please contact us if you have any questions or comments.
147 Old Amherst Road
Belchertown, MA 01007
Phone: (800) 456-3453 or (413) 256-3200
Fax: (800) 765-3299 or (413) 253-7868